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Technical Writer Consulting Services, LLC

Submitted by: Judith Ross
State: District of Columbia
City: Washington

Business Description

TWCS is a full-service contract, consulting & staffing company that serves government agencies and the private sector. Our niche is IT; our focus: technical writing, business analysis & cybersecurity.

What makes your business one of the best small businesses in your community?

"The Auditors are Coming...Be Ready!" Every organization - whether government, for profit, or non-profit – is subject to an audit by other governing bodies, insurance companies, and financial compliance regulators. TWCS understands the common challenges most organizations face. While they operate under policies, repeatable processes, and standard procedures, not all are written or many are outdated and no longer reflect their current state. And, there is no time or staff dedicated to keeping those documents current. We provide the expertise needed to ensure the foundation of every business is solidly prepared to answer any audit. Our services help the organization meet three primary goals: 1. Compliance with laws and regulations 2. Efficiency and effectiveness of operations 3. Reliability of financial reporting. We accomplish this by reviewing current state, identifying gaps, developing a strategic plan of action - and collaborating with the team to bring it all together.

The following responses will be considered in judging for a SCORE Award.

How has working with a SCORE mentor helped your business?

I met with Karen to see if I was ready to move forward with 8(a) certification. She was very insightful, offering solid guidance and realistic review of my current state. She felt that I was close to ready to submit, but identified what was missing and how to prepare, both in terms of documentation and building relationships, before moving forward. Unfortunately, I experienced a serious health issue shortly afterwards, which put that process on hold.

Please describe the specific ways that your business has been successful and how it will grow in the next year.

I have been working as an independent consultant and subcontractor in support of the federal agencies that I plan to pursue as clients. This has allowed me to continue building relationships, while demonstrating my capabilities first-hand in the areas I wish to support (IT and cybersecurity). I have also been building relationships and partnerships with other small businesses and business professionals to expand service offerings - still in the area of foundation building for agencies and organizations. New services include staffing, marketing and design and resume writing services. And, most recently I've re-branded my company with a new website, new business cards, capabilities, and business development activities.
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