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Health Care Solutions of Delaware Valley, LLC

Submitted by: Kristin Motley
State: Delaware
City: Claymont

Business Description

HCS is a full service health and wellness consulting firm. We work with individuals and companies to help them improve health and decrease healthcare costs.

The following responses will be considered in judging for a SCORE Award.

How has working with a SCORE mentor helped your business?

My SCORE mentors have been outstanding. I began working with Cal about 5 years ago. He taught me how to use QuickBooks and how to interpret financial reports. He works closely with me to create my budget and shows me how to use my financials to make sound business decisions. Antara is second to none. She's tough on me and challenges my ideas to push me to become a better business woman. From her, I learned the importance of looking at my company's past data in order to make future decisions, especially with sales and marketing. She taught me how to create a sales forecast and the importance of developing a sales strategy. One of the most impactful things she's done is to have me create a yearly detailed plan for my company.

Please describe the specific ways that your business has been successful and how it will grow in the next year.

My business has shown steady growth over the last several years. I started in 2010 as a firm to help people save money on expensive prescription medications. There was a drastic drop in revenue when the Affordable Care Act went into effect. However, soon after, we began to receive requests from business for our on-site health and wellness services. We have been able to maintain our corporate clients year after year, plus add 1-2 new clients each year. In 2018, I look forward to hiring a full-time employee who can manage all back-office tasks. Currently, this person works as a contractor. As we gain more corporate accounts, I plan to bring a number of our other contractors in-house so they can work on a consistent, part-time basis.
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