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Chattanooga Ghost Tours, Inc

Submitted by: Amy Petulla
State: Tennessee
City: Chattanooga

Business Description

We offer walking ghost tours through downtown Chattanooga, incorporating tales of the city's history and ghosts. We also offer ghost hunts with equipment, similar to the investigations seen on tv.

How does your business make a positive impact on the community?

We make a positive impact in the community because we proudly represent the best tourism and hospitality has to offer. We share Chattanooga’s storied past and historical locations, and go out of our way to offer personal service with a smile to thousands of city visitors each year. We share positive information about other attractions and restaurants available here, and distribute brochures on other activities free in our shop. We chat with and give directions and other help to evening passersby as well. We have garnered several awards, including “Top Ten Ghost Tours in the US” by both TripAdvisor and USA Today; positive press about any of the area’s offerings inures to the benefit of all, helping to increase both business and tax revenues.

What would you do with a $1,000 Sam’s Club gift card, training, and help from a SCORE mentor to grow your business?

I would use Score mentor training and help to learn to better market my business, particularly through social media. While successful, my business and marketing knowledge has been garnered on the job, through SCORE workshops, & meetings with the local Small Business Development Center. An experienced mentor could help us grow. Specifically, I would like to learn how to establish an internship program using UTC students to maintain a more regular presence in social media, like Facebook, Twitter, and Instagram. I would use the gift card to create better marketing materials such as signs and brochures, and purchase brochure holders to establish partnerships with other tourism locations here via expanding our mutual promotion programs.
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